Built for MSPs
One Platform for
Every Client
Manage multiple client organizations, automate patching across diverse environments, and deliver faster resolutions — all from a single pane of glass.
👥 Why MSPs Choose IT Agent
Stop juggling tools. Start scaling.
Replace your patchwork of RMM, patching, and remote access tools with one unified platform that grows with your client base.
Multi-Tenant
Isolated environments for each client with centralized management. See everything from one dashboard, drill into any client instantly.
Crowdsourced Patching
Patent-pending disruption data means you patch clients confidently. 98% of patches deploy safely — know which ones won't.
Fastest Remote Access
Powered by Duet Display with sub-16ms latency. Your techs resolve issues faster, improving client satisfaction and SLA metrics.
AI Automation
Auto-resolve common issues across your entire client base. Reduce ticket volume and free your team for higher-value work.
Client Reporting
Generate branded reports showing patch compliance, uptime, and resolution metrics. Prove your value at every QBR.
Per-Technician Pricing
Simple pricing that scales with your team, not your endpoint count. Add clients without worrying about per-device costs.
📈 The MSP Advantage
Metrics that matter to your business
98%
Patches deploy safely
60%
Reduction in ticket volume
1
Platform replaces many
OS & App Patching
AI-Powered Patch Intelligence
Crowdsourced disruption data and AI analysis ensure every patch is safe before it touches a client device.
●Crowdsourced disruption data — Real-world deployment feedback from thousands of endpoints flags risky patches before you deploy
●Severity scoring & confidence levels — Instantly see HIGH / MEDIUM / LOW ratings so you can prioritize what matters
●Deploy or delay recommendations — AI cross-references data and recommends whether to deploy immediately or hold back
●Per-client patch policies — Customize patch timing, approval workflows, and maintenance windows for each client
Remote Monitoring & Management
Full-Fleet Visibility Across Every Client
See device health, vulnerabilities, and compliance status across your entire client base in one unified dashboard.
●Real-time device health — Monitor CPU, memory, disk, and network across all client endpoints from a single pane
●At-risk host identification — Instantly surface devices with the most critical CVEs and missing patches
●One-click remediation — Apply all missing patches to any host with a single click, right from the dashboard
●Multi-tenant dashboard — Switch between client environments seamlessly with full isolation and role-based access
Intelligent Automation
AI That Works Alongside Your Techs
Natural-language AI agents handle routine tasks, suggest fixes, and execute actions — so your team can focus on high-value work.
●Natural-language scripting — Describe what you need in plain English, and the AI generates and deploys scripts across endpoints
●Suggested fixes with one-click deploy — AI diagnoses issues and presents actionable remediation you can approve instantly
●Auto-documentation — Every action is logged with full context, creating a searchable knowledge base automatically
●Scheduled maintenance — Set up recurring automation tasks that run during client maintenance windows
Ready to transform your IT?
Start with a 30-day free trial. No credit card required.