Integration
IT Agent + Halo PSA
Better Together
Monitor endpoints, manage tickets, and leverage AI — all from one dashboard.
🔗 What You Get
Everything you need, unified.
IT Agent supercharges your Halo PSA workflow with endpoint monitoring, AI diagnostics, and one-click actions — all without leaving your dashboard.
Endpoint Monitoring
Monitor all your endpoints alongside Halo. Real-time device health, alerts, and compliance in one view.
Ticket Import
Pull Halo tickets directly into IT Agent. No switching tabs, no lost context.
Respond from Dashboard
Triage and respond to tickets without leaving IT Agent. Updates sync back to Halo.
AI Diagnostics
Our AI agent analyzes device data to diagnose issues faster and suggest resolutions.
Automated Actions
Trigger remote fixes, run scripts, or deploy patches directly from a ticket.
Unified Timeline
See every ticket, alert, patch, and remote session in one chronological view per device.
⚡ How It Works
Up and running in minutes
Connect
Link your Halo PSA instance in minutes. API-based, secure.
Sync
Tickets, clients, and device data flow bidirectionally in real time.
Resolve
Use AI diagnostics and one-click actions to close tickets faster.
2-way
Ticket sync
Real-time
Device monitoring
1-click
Remote actions
👥 Who It's For
Built for Halo PSA users
MSPs using Halo
Manage all client tickets and endpoints from a single pane.
IT Teams using Halo
Stop switching between ticketing and RMM. Device context flows into tickets.
Ready to supercharge your Halo setup?
Connect IT Agent to Halo PSA and start resolving tickets faster today.